Accident repairs and insurance claims, handled for you.
From assessment to release paperwork, we deal with your insurer directly and keep you informed at every stage.
How your claim works
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Report
Tell your insurer, get a claim reference, and send it to us with photos of the damage.
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Assess
We photograph and assess the damage and prepare the estimate your insurer needs.
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Approve
The insurer reviews and approves the scope of work. We follow this up with them on your behalf.
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Repair
Panels, paint and mechanical work completed, with photo updates along the way.
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Deliver
You collect a finished car, and we hand over the paperwork for your records.
Insurance questions, answered
Do I have to pay anything?
Usually only the excess stated on your policy. We confirm the exact figure before work starts.
Will you use genuine parts?
We follow your policy's parts terms and explain what it allows. If you would like to upgrade beyond the policy, we quote the difference before starting.
How long does an insurance repair take?
Approval usually takes a few working days, then the repair depends on parts availability. We give you a schedule when the scope is approved and update you if it moves.